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Troubleshooting and Maintenance 125
MAINTENANCE
Windows
®
Setup Printing Difficulties (For MFC-9030 and MFC-9070 Only)
I cannot print from my
application software.
Make sure the Windows
®
printer driver is installed and you select it
in your application software.
Software Difficulties (For MFC-9030 and MFC-9070 Only)
“MFC Connect Failure” If the machine is not connected to your PC and you have loaded the
Brother software, the PC will show “MFC Connect Failure” each
time you restart Windows
®
. You can ignore this message or you can
turn it off by deselect the AutoLoad PopUp check box in the Brother
Control Center chapter. (See How to Turn Off AutoLoad, page 78.)
Paper Handling Difficulties
The machine does not load
paper. The LCD shows
CHECK PAPER or PAPER
JAM
Check to see if the CHECK PAPER or PAPER JAM message
appears on the LCD. If so, the Multi-purpose Sheet Feeder may be
out of paper. If it is empty, load a new stack of paper into the feeder
and then press Fax Start. If there is paper in the Multi-purpose
Sheet Feeder, make sure it is straight. If the paper is curled, you
should straighten it. Sometimes it is helpful to remove the paper,
turn the stack over and put it back into the Multi-purpose Sheet
Feeder. Reduce the amount of paper in the Multi-purpose Sheet
Feeder, then try again.
How can I clear paper jams? See Paper Jam, page 121.
Copy Quality Difficulties
Vertical streaks appear in
copies
Sometimes you may see vertical streaks on your copies. Either the
scanner or the primary corona wire for printing is dirty. Clean them
both.
Print Quality Difficulties
Printouts are too dark or light Adjust the print conditions by setting the Print Density function, It
has been factory set to the middle position. (See Setting the Print
Density, page 30.)
Printed pages contain white
stripes.
White Stripes or Faint Images
You may fix this by wiping the scanner windows with a clean soft
cloth. (See Regular Maintenance, page 130 and Cleaning the Drum
Unit, page 131.) If you still see white stripes or faint images and the
display shows CHANGE DRUM SOON, replace the drum unit
with a new one.
DIFFICULTY SUGGESTIONS