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No Cartridge An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridges on page 61.)
No File The media card in the media drive
does not contain a .JPG file.
Put the correct media card into the slot again.
No Paper Fed The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and then
press Mono Start or Colour Start.
Remove the paper and load it again and then
press Mono Start or Colour Start.
The paper is jammed in the
machine.
See Printer jam or paper jam on page 59.
Out of Memory The machine's memory is full. Copy operation in progress
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
Printing operation in progress
Reduce print resolution. (For details, see
Printing for Windows
®
or Printing and Faxing for
Macintosh
®
in the Software User's Guide on the
CD-ROM.)
Paper Jam Paper is jammed in the machine. See Printer jam or paper jam on page 59.
Print Unable
XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any for-
eign objects inside the machine. If the error
message continues, disconnect the machine
from the power source for several minutes then
reconnect it.
Scan Unable
XX
The machine has a mechanical
problem.
—OR—
A foreign objects such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any for-
eign objects inside the machine. If the error
message continues, disconnect the machine
from the power source for several minutes then
reconnect it.
Wrong Paper
Size
Paper is not the correct size. Load the correct size of paper (Letter, Legal or
A4), and then press Mono Start or Colour Start.
Wrong USB
device
A non-PictBridge compatible or
broken device has been connected
to the PictBridge port.
Unplug the device from the PictBridge port, then
press On/Off to turn the machine off and then on
again.
Error Message Cause Action