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M-10
Pickup function of paper tray does not work.
Possible cause
Step
Check
Result
Remedy
Link lever
does not move
smoothly.
1 Does the link lever work?
Isn't the link lever bent?
Yes Remove the cause of non-
smooth operation of the link
lever.
Replace the link lever.
Pickup roller
holder ASSY
does not move
smoothly.
2 Does the pickup roller
holder ASSY move up and
down?
No Replace the pickup roller holder
ASSY.
Main motor
failure
3 Does the main motor work? No Replace the main motor.
Pressure plate
drive cam
failure
4 Does the pressure plate
drive cam rotate?
No Replace the main frame L
ASSY.
M-11 The new toner is not sensed.
Possible cause
Step
Check
Result
Remedy
The toner
cartridge is
not set to the
main body
correctly
1 The toner cartridge is not
inserted completely.
Yes Reset the cartridge.
New toner
detection
switch failure
2 Isn't the toner sensed even
if the switch is held?
Yes Replace the switch.
Main PCB
failure
3 Is the problem solved by
replacing the main PCB?
No Replace the main PCB.