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Gray background
Make sure that you use paper that meets our specifications. (See
Acceptable paper and other print media uu page 17.)
Check the machine
’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading. (See Product Safety Guide: Choose a safe
location for your product.)
Clean the drum surface. (See Cleaning the drum unit
uu page 69.)
Put in a new toner cartridge. (See Replacing the toner cartridge
uu page 55.)
Put in a new drum unit. (See Replacing the drum unit
uu page 60.)
Ghost
Make sure that you use paper that meets our specifications.
Rough-surfaced paper or thick print media may cause this
problem. (See Acceptable paper and other print media
uu page 17.)
Make sure that you choose the appropriate media type in the
printer driver (for FAX-2950, MFC-7240 and MFC-7290) or in the
machine’s Paper Type menu setting. (See Acceptable paper
and other print media uu page 17 and Software User’s Guide:
Basic Tab.)
(For FAX-2950, MFC-7240 and MFC-7290)
Choose Reduce Ghosting mode in the printer driver. (See
Software User’s Guide: Ghost Reduction Setting.)
Put in a new toner cartridge. (See Replacing the toner cartridge
uu page 55.)
Clean the drum surface. (See Cleaning the drum unit
uu page 69.)
Put in a new drum unit. (See Replacing the drum unit
uu page 60.)
The fuser unit may be contaminated. Call Brother Customer
Service or your local Brother dealer.
Toner specks
Make sure that you use paper that meets our specifications.
Rough-surfaced paper may cause the problem. (See Acceptable
paper and other print media uu page 17.)
Clean the corona wire and the drum unit. (See Cleaning the
corona wire uu page 67 and Replacing the drum unit
uu page 60.)
The drum unit may be damaged. Put in a new drum unit. (See
Replacing the drum unit uu page 60.)
The fuser unit may be contaminated. Call Brother Customer
Service or your local Brother dealer.
Examples of poor print quality Recommendation
ABCDEFGH
abcdefghijk
ABCD
abcde
01234
ABCDEFGH
abcdefghijk
ABCD
abcde
01234