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TROUBLESHOOTING 6 - 2
HL7050_US_UG_FM5.5
MEDIATYPE ERROR Specify the correct type of media.
MANUAL FEED Put the same size of paper in the multi-purpose tray as
is shown on the LCD. If the printer is 'paused', press
Go.
SIZE ERROR XXX Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver. See
What kind of paper can I use? in Chapter 1.
NO TRAY ID XXX The tray you are trying to print to has been taken out.
Put the tray back in the printer.
SIZE ERROR DX Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver. See
What kind of paper can I use? in Chapter 1.
SIZE ERROR MX Put the same size paper in the paper tray or multi-
purpose tray that is selected in the printer driver. See
What kind of paper can I use? in Chapter 1.
NO DX UNIT Put the Duplex unit on the printer properly. See the
User's Guide for the Duplex unit.
DX LEVER ERROR Move the Duplex lever to the correct position.
NO MX UNIT Change the job properties or install the Mailbox unit
correctly.
DIMM ERROR Re-install the DIMM correctly.
Turn off the printer. Wait a few seconds, and then turn
it on again. If this error message appears again,
replace the DIMM with a new one.
CARD ERROR Make sure of the following:
■ The CompactFlash card is installed properly.
■ The installed CompactFlash card is formatted
properly
Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace
the CompactFlash card with a newone.
HDD ERROR Make sure of the following points:
■ The cable is connected correctly.
■ The HDD is installed correctly.
■ The installed HDD is formatted correctly.
Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace
the HDD with a new one.
CARD REMOVAL Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace
the CompactFlash card with a new one.
LINE ERROR Check the serial interface settings (baud rate, code
type, parity and handshake protocols).
BUFFER ERROR Check the Interface settings.
STORAGE FULL Delete unnecessary macros or fonts, or replace the
CompactFlash card or HDD with a new one.
Error Message Action