Filter
Top Products
6 - 29 TROUBLESHOOTING
HL7050_US_UG_FM5.5
Printing from DOS
Printer HDD (Hard Disk Drive)
Problem Recommendation
Cannot print from
application software
■ Check that the DOS application software interface
settings match those of your printer. For example, if
you are using a parallel printer cable, you would most
likely set your DOS software printer port to LPT1.
■ Check if the printer has any printer alarms.
■ Check that you have chosen the appropriate printer
in your application software.
■ If the serial interface is used, make sure that the
RS-232C serial interface has been selected with the
slide switch. Make sure the interface settings were
correctly set up in INTERFACE menu using the
control panel. Make sure the baud rate, parity and
stop bits in your application software matches the
settings in the printer.
Problem Recommendation
Printer does not
recognize the HDD.
Make sure that:
■ the cable is connected properly
■ the HDD is fitted properly
■ the HDD is formatted properly.
Turn off the printer. Wait a few seconds, then turn it on
again. If this error message appears again, replace the
HDD with a new one.