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Troubleshooting and routine maintenance
107
Print Quality Difficulties
Difficulties Suggestions
Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
Make sure that you choose the Paper Type that suits the media type you are
using. (See Acceptable paper and other media on page 12.)
Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other media on page 12 and Basic tab in the Software User’s Guide on
the CD-ROM.)
Printouts are too light. If this problem occurs when making copies or printing received faxes, turn
Toner Save mode to off in the machine menu settings. (See Toner save on
page 22.)
Set Toner Save mode to off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User’s Guide on the CD-ROM.)
Network Difficulties
Difficulties Suggestions
Cannot print over a wired Network. Make sure your machine is powered on and is on-line and in Ready mode.
Print the Network Configuration list to see your current Network settings.
(See How to print a report on page 71.) Reconnect the LAN cable to the hub
to verify that the cable and network connections are good. If possible, try
connecting the machine to a different port on your hub using a different cable.
If the connections are good, the upper LED of the back panel of the machine
will be green.
If you are using a wireless connection or are having Network problems see
the Network User's Guide on the CD-ROM for more information.