Troubleshooting
43
B
Data Remaining in
Memory
Print data is left in the machine's
memory.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
Disconnected The other person or other person's
fax machine stopped the call.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic(for VoIP).
(See Telephone Line Interference or
VoIP System on page 69.)
Document Jam/too Long
The document was not inserted or fed
correctly, or the document scanned
from the ADF was too long.
(See Using the ADF on page 17.)
(See Document jam on page 51.)
DR Mode in Use The machine is in Distinctive Ring
mode. You cannot change the
Receive Mode from Manual to
another mode.
Set Distinctive Ring to Off.
(See Online User’s Guide: Register
the Distinctive Ring Pattern.)
High Temperature The room temperature is too high. After cooling the room, allow the
machine to cool down to room
temperature. Try again when the
machine has cooled down.
Hub is Unusable. A hub or USB flash drive with hub has
been connected to the USB direct
interface.
Hubs, including a USB flash drive that
has a built-in hub, are not supported.
Unplug the device from the USB
direct interface.
Image Too Long The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned
image.
Image Too Small The size of your photo is too small to
trim.
Choose a larger image.
Error Message Cause Action