Brother MFC-J4620DW Printer User Manual


 
Troubleshooting
49
B
Wrong Paper The paper size setting does not
match the size of paper in the tray.
1 Check that the paper size you
choose on the Touchscreen
matches the size of the paper in
the tray.
(See Set Paper Size and Type
on page 14.)
2 Make sure you loaded the paper
in the proper orientation, and set
the paper guides at the indicators
for your paper size. (See Before
loading paper on page 9.)
3 After you have checked the paper
size and the paper orientation,
press OK on the Touchscreen.
The paper orientation is not proper for
the paper size.
You did not set the paper guides in
the tray to the indicators for the paper
size you are using.
If you are printing from your
computer, make sure the paper size
you choose in the printer driver
matches the size of paper in the tray.
For more information, see Online
User’s Guide: Change the Paper Size
(Windows
®
) or Change the Paper
Size (Macintosh).
Error Message Cause Action