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Chapter 6 Trouble Shooting
WZR-HP-G300NH User Manual 105
Cannot connect to the network wirelessly.
• Congure your wireless client with the same SSID, encryption type, and encryption key as set
on the AirStation.
The factory defaults are:
SSID - The AirStation’s MAC address (printed on the label)
Encryption Type - WPA/WPA2 mixed mode - PSK (Connect with either WPA-PSK TKIP or
WPA2-PSK AES).
Encryption Key - Printed on the label of the AirStation (if not, the AirStation is not
encrypted in the default conguration.)
• Place your AirStation and wireless devices 2 - 10 feet apart.
• Restart your AirStation.
You forgot AirStation’s SSID, Encryption Key, or
Password.
Hold down the Reset button on the base of your AirStation for 3 seconds to initialize its settings. All
settings, including your password, SSID, and encryption key will be initialized to their defaults. The
factory defaults are:
SSID - The AirStation’s MAC address (printed on the label)
Encryption Type - WPA/WPA2 mixed mode - PSK (Connect with either WPA-PSK TKIP or
WPA2-PSK AES).
Encryption Key - Printed on the label of the AirStation (if not, the AirStation is not
encrypted in the default conguration.)
The link speed is slower than 300 Mbps (Maximum
link speed is only 150Mbps).
By default, the AirStation’s 300 Mbps mode is not enabled. You may enable it with the following
procedure:
1. Open the conguration utility (chapter 4).
2. Click [Wireless SSID & Channel (11n 300Mbps Mode)] in Easy Setup.
3. Change the value in [300Mbps Mode] - [Band Width] to 40 MHz and click [Apply].
If you still cannot connect at 300 Mbps, check the settings of your wireless client device.