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Contents
Chapter 6 Software Upgrade Instructions
6.1 Obtaining the Software Upgrade File via Diskette ......................................... 6-2
6.2 Performing the Software Upgrade .................................................................... 6-4
6.3 Changing between Multiple Versions of Software..........................................6-7
6.4 Using bootp to Download Software to the Switch.......................................... 6-9
6.4.1 Overview..................................................................................................... 6-9
6.4.2 Setting Up Your bootp Server .................................................................. 6-9
6.4.3 Adding an Entry for Your Switch in the bootptab File....................... 6-10
6.4.4 Setting Up a tftpboot Server...................................................................6-12
Appendix A Troubleshooting
A.1.1 Run Looptest ............................................................................................A-3
A.1.2 Check Self-Test (Automatically Performed) ........................................ A-4
A.1.3 Firmware Download (Automatically Performed) ..............................A-4
A.1.4 Hardware Detected by Driver ...............................................................A-5
A.1.5 Check Firmware....................................................................................... A-6
A.1.6 Check Physical Link ................................................................................ A-7
A.2 Testing Network Connectivity Using PVCs...................................................A-8
A.2.1 Verifying the Outgoing ATM ARP Entry............................................ A-11
A.2.2 atmstat.....................................................................................................A-12
A.2.2.1 No Cells Received by Remote End ...........................................A-13
A.2.2.2 Cells and VPI/VCI Errors Received by Remote .....................A-13
A.2.2.3 Cells and AAL* Errors Received by Remote ...........................A-13
A.2.2.4 Cells and No Errors Received by Remote and Transmitting No
Cells ........................................................................................................A-14
A.2.2.5 Cells and No Errors Received by Remote and Transmitting Cells
A-14
A.3 Collecting Additional Information................................................................A-15
A.3.1 Basic Information...................................................................................A-15
A.3.2 Adapter Information .............................................................................A-15
A.3.3 Switch Information................................................................................A-18
Appendix B SCP Diagnostics
B.1.1 Accessing the Monitor Mode...................................................................B-2
B.1.2 Running the Hardware Tests ...................................................................B-4
B.1.2.1 Clock Test .........................................................................................B-4
B.1.2.2 DRAM Test.......................................................................................B-4
B.1.2.3 DRAM Chip Test .............................................................................B-5
B.1.2.4 Ethernet Test.....................................................................................B-5
B.1.2.5 FLASH Test ......................................................................................B-5
B.1.2.6 FLASH Chip Test.............................................................................B-6
B.1.2.7 Serial Port Test .................................................................................B-7
B.1.2.8 SRAM Test........................................................................................B-7
B.1.2.9 Timer Test .........................................................................................B-7
B.1.2.10 Hardware Test................................................................................B-7
B.1.2.11 Complete Hardware Test..............................................................B-8