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15-42 Maintenance & Frequently Asked Questions Chapter 15
LASER CLASS 3170 Series.
CFYA/YAH/YAN 120v US V1.0
Questions and Answers
Documents Are Not Being Sent Correctly.
❏
Cannot send after dialing?
Is the document set in the automatic document feeder (ADF)
correctly?
Remove the document and set it correctly. (➞6-3,15-2)
Is the number dialing correctly?
Check the number registered for the speed dialing button and
make sure it is correct. You may want to print a list of all regis-
tered speed dialing buttons. (➞14-2) If you do not have time to
check and correct the registration immediately, use regular
dialing. (➞6-7)
Is the transmission speed too fast for the telephone lines in your
area?
The telephone lines in your area may be in poor condition. Select
a lower transmission speed. (➞4-13, 4-22, 16-30)
Is the other fax out of paper?
Call the other party and make sure their fax is supplied with
paper.
Are the rollers dirty?
Clean the rollers. (➞15-29)
❏
Does memory fill up immediately when you try to send?
Are the document mode settings on?
The Fine, Super Fine, Ultra Fine or Text/Photo settings can use
large amounts of memory when scanning certain types of
documents. Use direct sending. (➞6-15)
❏
Are documents streaked with lines after they print on the other
fax?
Is the scanning glass on your fax clean?
Copy a document on your fax and see if the copy is streaked or
dirty. If the print is streaked, clean the scanning glass. (➞15-32)
❏
Are your documents printing at a reduced size on the other fax?
Are the document feed guides set properly when you scan docu-
ments for sending?
Make sure the document feed guides are snug against the side of
the document you scan for sending. (➞6-3)