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9-17
LCD messages
9
SOLUTIONS TO COMMON PROBLEMS
CLEAR PAPER JAM There is a paper jam. Clear the paper jam (see p. 9-1)
and reload paper in the multi-
purpose tray. Press [Stop].
DATA ERROR An error has occurred and all
one-touch speed dialling, coded
speed dialling, and user data
have been lost.
Press [Start/Copy], then re-
register the data (see
Chapter 2).
DOC. TOO LONG The document is longer than
750 mm.
Use a copier to make a reduced
copy of the document and then
send the copy.
ECM RX The fax is receiving a document
using Error Correction Mode
(ECM).
ECM receptions may take
longer than normal receptions.
Turn off ECM if you need to
receive quickly, or if you know
your local lines are in good
condition (see ECM RX, p. 8-4).
ECM TX The fax is sending a document
using Error Correction Mode
(ECM).
ECM transmissions may take
longer than normal
transmissions. Turn off ECM if
you need to transmit quickly, or if
you know your local lines are in
good condition (see ECM TX,
p. 8-3).
MEMORY FULL The fax’s memory is full
because it has received too
many documents, or a very long
or detailed document.
Print any documents stored in
memory (see p. 5-14).
Then start again.
The fax’s memory is full
because you either tried to send
too many pages at once, or you
tried to send a very long or
detailed document.
Free up space in the fax’s
memory by printing or deleting
any documents in memory you
no longer need (see pp. 5-14,
5-15).
If multiple pages are loaded,
separate the pages into smaller
stacks. If not, try sending the
document by direct sending
(see p. 5-2).
MSG DATA LOST An error has occurred and all
voice message data has been
lost.
Re-record all answering
machine messages, such as the
outgoing message and
alternative outgoing message
(see p. 7-1).
Message Cause Action