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❚ You can not dial.
The telephone line may not be connected properly.
• Make sure all line connections are secure. (→ Set-up Guide)
The machine may not be set for the type of telephone line in use (pulse/tone).
• Make sure the machine is set for the correct telephone line type. (→ p. 2-8)
The LOCK PHONE function may be set to ON.
• Make sure the LOCK PHONE function is set to OFF. (→ p. 10-9)
❚ The telephone disconnects while you are talking.
The telephone line may not be plugged in securely.
• Check that the modular cords are connected securely to the jacks on the machine, the telephone jack on your
wall and the connecting jack on your telephone. (→ Set-up Guide)
If power is suddenly lost due to an outage or accidental unplugging, a built-in battery retains the user data
settings and the speed dialling settings. Any sent or received documents stored in memory are backed up for
about one hour.
During a power cut, functions are limited as follows:
• You can not send, receive, or copy documents.
• You can not make telephone calls using the optional handset. You may not be able to make telephone calls
even with a telephone connected to the machine, depending on the type of telephone you use.
• You can receive telephone calls using the optional handset or telephone connected to your machine.
When power is restored to the machine, the machine will automatically print a list of documents that were stored
in memory at the time of the power cut.
• Make sure that A4-size paper is loaded in the cassette. If a different paper size is loaded, the report can
not be printed.
• If there is no paper in the cassette or no toner in the cartridge when power is restored, the MEMORY
CLEAR REPORT will not be printed.
NOTE
************************************
************************************
*** ***
MEMORY CLEAR REPORT
MEMORY FILES DELETED
TX/RX NO MODE DESTINATION TEL/ID PGS. SET TIME ST. TIME
0023 SEQ. B
,
CAST [ 01] Canon CANADA 3 03/12 14:23
[ 05] Canon OPTICS
0024 TRANSMIT [A 32] Canon UK 1 03/12 14:28
03/12 2002 15:38 FAX 123 4567 CANON 001
If a Power Cut Occurs
Telephone Problems