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7-5
Troubleshooting
7
#0018
Cause The other fax did not respond to redialing. The document was not sent because the other fax
machine was busy and did not respond within 55 seconds.
Remedy Wait for a while and try again. If you still cannot send the document, contact the other party and have
them check if their fax machine is turned on. If the line is busy, wait more and try again.
#0037
Cause The memory is full.
Remedy Print out the faxes received in the memory.
#0046
Cause A fax was sent from the fax machine with no TSI (Transmitting Subscriber Identification) signal, used to
identify the sending fax machine. when <RX RESTRICTION> is set to <ON>.
Remedy Set <RX RESTRICTION> to <OFF>, to receive all faxes sent.
#0995
Cause A waiting fax job has been canceled.
Remedy Resend the fax if needed.
Faxing Problems
Sending Problems
You cannot send a fax.
Q Is the machine overheated?
A Unplug the machine and let it cool for about 5 minutes. Then plug in the machine and try sending
again.
Q Did you connect the power cord to the machine just now?
A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.
Q Is the machine set for the correct telephone line type (pulse/tone)?
A Make sure the machine is set for the correct telephone line type. (See "Setting the Telephone Line
Type," on p. 2-3.)