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Service error 5100 will occur if you
have the silicone tubing fitted too tightly
on your printer. Please check the
tubing by follow steps 7)b) on page 13
again carefully. You will then need to
turn off and on your printer at the
power button.
Service error 6502 generally means
that your cartridge chips cannot be
recognised. The primary causes of this
error message are:
1- Covering of the LED light at the
back of the chip
2- Incorrect chip positioning on the
cartridge. Again Ensure that no
tape, glue etc is covering or
impeding LED on the rear of the
chips.
3- The lid of the printer is open
whilst testing – This will cause
the ambient light to interfere with
the LED lights which are checked
as the print head moves from left
to right.
4- The LED on one or more of the
cartridges has been damaged
when removing it from the
original cartridge
5- The chips have been mixed up
and fitted to the incorrect CISS
cartridge. (i.e. Yellow OEM
cartridge chip on a Blue CISS
cartridge). These chips are
colour specific and need to be
fitted to the corresponding
coloured CISS cartridge
6- Ink is covering the cartridge chip
or a sensitive area of the
cartridge and preventing the LED
light sensor from functioning