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Print Quality is Poor or Contains Errors
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Troubleshooting
Printing is Blurred/Colours are Wrong
■ Print the nozzle check pattern to ensure that ink is output correctly.
If the nozzle check pattern does not print correctly, clean the print head.
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Printing the Nozzle Check Pattern
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Print Head Cleaning
If the problem is not resolved after cleaning the print head several times and you use a
black BJ cartridge, replace it immediately. If you use a colour BJ cartridge, replace either
of ink cartridges which runs out of ink first. Then if print quality still remains poor, the print
head may be worn out. Replace the BJ cartridge.
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Replacing the Ink Cartridge
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Replacing the BJ Cartridge
Note
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Always ensure you dispose of the protective cap and protective tape from a
print head.
■ Ensure you are printing on the correct side of the media.
You can only print on one side of certain media.