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Problems Unique to Windows
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Troubleshooting
Cannot Print Normally
■ If the WPS driver or CAPT driver is installed, either uninstall it or change the driver
port to [FILE] as follows.
The WPS (Windows Printing System) driver or CAPT (Canon Advanced Printing
Technology) driver may disrupt normal printing.
1
Click the [Start] button, then click [Settings] and [Printers].
2
Display the WPS or CAPT driver properties, and click the [Details] tab.
3
Change the [Print to the following port] field to [FILE].