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6-15
When a Message Appears
Chapter 6
7. What Does Each Message Mean?
What Does Each Message Mean?
Message Cause Action
“Alert”
“Service Code”
The unit malfunctioned and is
unable to produce prints.
Press the ▼ key. Call and inform
your Technical Representative of
the trouble code message on the
display.
“Check toner hopper” The toner hopper is not set
securely and the unit is unable to
produce prints.
Check the toner hopper.
☞ p. 6-4
“Door open or xxxx is not
attached”
A unit door is left open or an
option is not attached properly
and the unit is unable to produce
prints.
Close the door or cover and attach
the option properly.
“Fuser oil nearly empty” The Fuser Oil is running out. Call your technical representative.
“Load xx in yyyy tray” The currently selected Tray has
run out of paper.
Load the Tray with paper.
☞ p. 6-2
Max. # for 2-sided printings is 1. You have entered 2 or more for
the number of printings to be
made in a 2-sided print mode.
Reener 1 for the number of
printings to be made.
Max. # of sets for sorting is 10. You have entered 11 or more for
the number of printings to be
made in a sort/sort and staple
mode.
Reenter 10 or less for the number
of printings to be made.
“Near trouble at pxx.” A malfunction occurred in the
image stabilization control or
other function.
Inform the technical representa-
tive of the page number that is
displayed.
“No fuser oil” The Fuser Oil needs to be replen-
ished and the unit is unable to
produce prints.
Call your technical representative.
“No staple” The staples have run out. Replace the Staple Cartridge with
a new one. ☞ p. 6-6
“No xxxx toner ” Toner of the displayed color has
run out and the unit is unable to
produce prints.
Replenish toner. ☞ p. 6-4
“Remove papers from output
bin.”
Paper that was stapled or that was
not stapled remains in the Sorter.
Remove the paper from the
Sorter/Staple Sorter.
“Toner waste bottle not set” The current toner bottle is not set
securely and the unit is unable to
produce prints.
Call your technical representative.
“Tray trouble/mid/low.” Either the top, middle or bottom
tray cannot be used.
Check the displayed tray condi-
tion and then open and close the
front door.
“Waste toner full” The waste Toner Collecting Bot-
tle is full and the unit is unable to
produce prints.
Call your technical representative.