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Description of Errors
● Paper end
When the paper roll has run out, the Paper end sensor located in the paper
path near the print head detects the end of the paper roll, causing the PE to
be output and the printing to stop.
● Paper near-end
When the paper roll diameter is reduced to the lower limit, the Paper near-
end sensor is activated and causes the PE to be output, indicating that the
paper supply has become low.
● Cover open
When the cover is open, the cover open sensor reacts to stop the printing
operation.
● Head overheat
To protect the print head from overheating, the head temperature sensor is
activated if the head temperature rises over approx. 65°C, causing ERROR to
be output and the printing to stop. Printing resumes automatically when the
head temperature lowers below 60°C.
● Cutter motor lock
While the cutter motor is running, if the cutter position sensor inside the
cutter unit keeps ON or OFF for approx. 1 second or more, the printer judges
that the motor has locked, causing the cutter operation and printing operation
to stop. (See “4.8 Removing Cutter Lock”.)
● Low voltage error
This error occurs when the voltage supplied to the printer is too low. If this
error occurs, turn the printer power off immediately.
● High voltage error
This error occurs when the voltage supplied to the printer is too high. If this
error occurs, turn the printer power off immediately.
● Presenter error
This error occurs when the presenter cannot eject paper or it cannot collect
the ejected paper. To clear this error, remove the jammed paper or press the
FEED switch.
● Black mark detection error
This error occurs when the printer cannot detect the black mark. If this error
occurs, turn the printer power off and confirm the paper and memory switch
setting.