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Print Quality Is Not As Good At The Top Of The First Sheet As It Is Lower Down The Page When
using push tractor feed, the first sheet can move sideways slightly until it reaches the top cover
and is guided by the small rollers. This may affect LQ print quality slightly. Try the following:
• Make sure the top cover is correctly shut
• Use pull tractor feed
• Use friction feed
• With push tractor feed, increase the top margin or advance to the second sheet before
you start printing
• With wider paper, the right edge of the first page may not be flat against the platen.
Increase the top margin or advance to the second sheet before you start printing.
The Print Quality Is Not As Good At The Bottom Of The Sheet As On The Rest Of The
Sheet When using push tractor, the perforation can affect LQ print quality if you print too near it.
Try one of the following:
• Use pull tractor feed
• Use bottom feed
• Use friction feed
Colours On The Colour Ribbon Become Mixed While some col-
our contamination is unavoidable, you can minimise it by using
unidirectional printing when you are overprinting different col-
ours. This can be selected via the control panel in the Print Mode
category. Check on the control panel that the colour ribbon is
selected. Be sure that your software is installed to support col-
our.
If you are seeing horizontal coloured lines across your printout,
please adjust the colour mixing adjustment on the colour motor
as shown. Also, ensure that the colour ribbon is pushed down
firmly at both ends of its mountings.
The Printer Won’t Print Colour Even With A Colour Ribbon Installed Check on the control
panel that the colour ribbon is selected. Be sure that your software is installed to support colour.
Error Messages And Their Causes
Head hot error
Indicated by LEDs 3 and 4 flashing alternatively.
Characteristic When an error is detected the printer removes the cause by itself and automati-
cally restarts printing.
Remedy Cooling of the head is performed to lower the temperature and the printer automati-
cally returns to normal condition.
Paper Select Error