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Indicated by LEDs 2 and 3 flashing alternatively
Characteristic When an error is detected, the printer turns
OFF LINE.
Cause The paper select lever is changed whilst paper still
in printer’s mechanism or when paper is inserted from
both rear and bottom paper feeds
Remedy Remove the paper or re-set the lever position
and the printer will resume operation.
Home error
Indicated by LEDs 1 and 2 flashing alternatively
Characteristic When an error is detected the printer goes OFF LINE. Power is turned off and
then on again and the printer comes back ON LINE.
Cause The position of the print head is not correct, referred to as a “home error”. This is usually
caused by something jamming the print head. Remove the top cover of the printer and check for
obstructions including torn paper or an incorrectly placed ribbon. If the problem persists, you
make need to take the printer to your nearest service centre to ensure there is no lasting prob-
lem.
Remedy Turn power off then back on again.
Top Cover Open
Indicated by LED 1 flashing
Characteristic When an error is detected the printer goes OFF LINE.
Cause When top cover is open
Remedy Close top cover. Press ON LINE button.