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7
What to do if you have problems
If you have any problems with your printer or require assistance in setting it up with your soft-
ware we advise you to do the following:-
• Read Chapter 4 and 5 of this user manual
• Read the software driver documentation (if applicable)
• Contact your local dealer from whom you purchased the printer.
• Please visit our web site and take a look at the technical support pages. Details of this
are shown below
• If you live in the United Kingdom, you can call our Printer Helpdesk on 0891 515 797.
Calls are charged at 50p per minute (correct at time of printing)
For the latest information
http://www.citizen-europe.com
Our web site contains the latest information on all our products. This will include updates
printer drivers, details of codepages currently supported by our printers and a comprehensive
FAQ (frequently asked questions) list.
In addition, there is a full distributor directory giving you details of a supplier nearest to you
and also details of suitable e-mail addresses or web sites that can provide and answer to your
enquiry.