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Troubleshooting
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Troubleshooting
15
Printer prints very slowly
If you are printing photos or your document contains
graphics, it may take longer to print than regular text.
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Close any open applications not in use.
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Decrease your print quality setting.
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Consider purchasing more memory, or increasing the
virtual memory for your computer.
Printer is plugged in but doesn’t print, or you
get a Printer Offline message
Make sure:
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The printer is turned On and the paper is loaded correctly.
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The parallel or USB cable is securely connected
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Your Compaq printer is set as the default printer.
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The print job is not being held or paused in the print
queue. To check the printer status:
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From the Printers folder, double-click the
Compaq IJ600
icon.
2
Click the
Printer
menu and make sure no check
mark appears next to the
Pause Printing
option.
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Remove any extra devices, such as a scanner, and connect
the printer to the parallel port.
Print a test page. If the test page prints, the printer is
functioning properly. Check your application.
Test page does not print
Make sure:
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Your print cartridges are properly installed, (see page 8).
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The printer is set as the default printer.
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You are using the correct cable. If you are using a parallel
cable, make sure it is an IEEE 1284-compliant parallel
cable that supports bidirectional printing.