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Troubleshooting
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Troubleshooting
19
Colors on the printout are faded
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Check the ink level graphic on the Cartridges tab of your
printer’s Control Program. Your print cartridge may be low
on ink.
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Clean the print nozzles. For help, see page 11.
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Wipe the print nozzles and contacts if the colors still seem
faded. For help, see the “Troubleshooting: Print Quality”
section of your printer driver Help.
Characters are missing or unexpected
Make sure
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Your Compaq printer is selected as the default printer.
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Your printer and computer have two-way communication.
For help, see “Printer prints slowly or doesn’t print” on
page 13.
Problems with transparencies, photos, or envelopes...
Printer does not feed envelopes or specialty
papers
For help, see page 16.
Glossy photo papers or transparencies stick
together
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Remove each page as it exits the printer and allow it to
dry before stacking.
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Use a transparency or photo paper designed for an inkjet
printer.