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System Troubleshooting
5–2
AlphaServer Intelligent Peripheral Platform Hardware Owner's Guide
5.2
AlphaServer 1000A Subsystem
The AlphaServer 1000A Rackmount Owner's Guide provides the instructions on completing
the following tasks or resolving these particular problems:
•
Confirming that EISA modules or memory modules are properly configured
•
Running a diagnostic test of the entire system, showing its status, or terminating the
testing
•
Checking the startup display when you turn on the system
•
What to do if:
−
The power supply has shut down
−
Startup tests do not complete
−
The system cannot boot the operating system
−
The operating system reports errors, is hung, or crashes
−
The system cannot access a mass storage device
−
Storage devices are missing from the show device display
−
The system indicates network problems, an EISA module is not configured,
or a PCI module is unseen by the system
−
The monitor or the terminal is not working
−
The keyboard and mouse are not working
−
The system repeatedly shuts down after 10 seconds
−
The system does not see or cannot access RAID drives
−
The Flash ROM is corrupted and the system cannot access console mode
5.3
Alarm Indicator Panel
The alarm indicator panel (see Figure 3-1) uses visual and audio alarm indicators to display
the status of the IP Platform, including the ISA bus expansion chassis and the -48 Vdc power
inverter or user alarm inputs. The alarm indicator panel displays alarms as long as it can
communicate with the alarm control module in the AlphaServer 1000A, or until its backup
batteries become fully discharged.
Refer to Section 3.3.1 for a description of the alarm indicator panel alarms and status
displays. Refer to Section 3.3.1.1 for the procedure for replacing the batteries in the alarm
indicator panel.