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26 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Note: When you perform a "self-test" on an external VGA color or monochrome monitor,
the screen should be white. A narrow black border may also appear on the left and right
sides of the display. Either of these displays indicates that the monitor is working
properly.
Solving Hard Drive Problems
Some common causes and solutions for hard drive problems are listed in the following
table.
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CAUTION:
To prevent loss of information, always maintain an up-to-date backup
of your hard drive at all times, in case of errors or failures.
Solving Hard Drive Problems
Problem Probable Cause Solution(s)
Reading hard drive
takes an unusually
long time after
restarting the
notebook.
System entered Hibernation
due to low battery condition
and is now exiting from it.
Give the system time to restore
the previously saved data to its
exact state before Hibernation.
Hard drive error
occurs.
Hard drive has bad sectors or
has failed.
Run Computer Checkup.
Hard drive does not
work.
Hard drive is not seated
properly.
Turn off and unplug the notebook,
remove the battery pack, and
remove and then reinstall the
hard drive.