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ST/SV-3210 and ST/SV-3306 33
4.4.2 Cleaning the Platen Roller
Print quality can decline if the platen roller becomes contaminated with
paper dust, grit or adhesive. When this build-up is not removed, it can
cause abrasive damage to the printhead. To clean the Platen Roller:
n Turn ‘Off’ and unplug the printer.
o ST Models: Raise the access cover; see Section 3.2.
p Slide the printhead latch to the unlocked position, raise the Printhead
Assembly (see Section 4.4.1) and remove the ticket stock.
q Using a cotton swab or lint-free cloth moistened with isopropyl
alcohol, remove all debris from the Platen Roller. Manually rotate
the roller and repeat to clean the entire surface.
r Allow the Platen Roller to dry, then lower the Printhead Assembly
and slide the printhead latch into the locked position.
s Plug in and turn ‘On’
the printer.
t Load ticket stock;
see Section 3.2.
u ST Models: Close the
access cover.
; Note: NEVER use a sharp object to clean the Platen Roller.