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ST/SV-3210 and ST/SV-3306 39
If experiencing this problem… Try this solution…
After printing the ticket, the
Fault Indicator lights:
y If cutter equipped, this may indicate a
cutter fault; call for service.
y If not cutter equipped:
a) Possible programming problem.
b) Possible mechanical problem – try
pressing the FEED button to clear
the fault: if no response, call for
service. Otherwise, the positioning
of the TOF Sensor may need an
adjustment (see Section 4.0).
The printer feeds when no ticket
stock is present or :
y The Ticket Detect Sensor may be
obstructed; clean the sensor per Section
4.4.4.
The printer feeds approximately
20 inches (51 cm) of ticket stock
then the Fault Indicator lights:
y The position of the TOF Sensor may
adjusting; see Section 4.0.
y The TOF Sensor may be obstructed;
clean the sensor, see Section 4.4.3.
y The TOF Mark on the ticket stock may
not meet specifications; see Section 6.
y Ticket stock may be mounted upside
down; reinstall correctly, see Section
3.2.
Tickets sometimes jam and/or
the printing is not square to the
ticket borders:
y The printhead may not be latched; see
Section 4.4.1.
y The Media Guides may be incorrectly
positioned; see Section 3.2.
y If cutter equipped, the cutter may be
malfunctioning; call for service.