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62 Solving Problems
INVALID CONFIGURATION INFORMATION-PLEASE RUN SYST EM SETUP PROGRAM — The system configuration
information does not match the hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the system setup program. See “
Using
the System Setup Program
.”
KEYBOARD CLOCK LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics. See “
Dell Diagnostics
.”
KEYBOARD CONTROLLER FAILURE — For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard
Controller test in the Dell Diagnostics. See “
Dell Diagnostics
.”
KEYBOARD DATA LINE FAILURE — For external keyboards, check the cable connection. Run the Keyboard
Controller test in the Dell Diagnostics. See “
Dell Diagnostics
.”
KEYBOARD STUCK KEY FAILURE — For external keyboards or keypads, check the cable connection. Restart
the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test
in the Dell Diagnostics. See “
Dell Diagnostics
.”
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“
Memory
.”
MEMORY ALLOCATION ERROR — The software you are attempting to run is conflicting with the operating
system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try
to run the program again. If the error message still appears, see the software documentation.
MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“
Memory
.”
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module
may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“
Memory
.”
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may
be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“
Memory
.”
MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be
faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See
“
Memory
.”
NO BOOT DEVICE AVAILABLE — The computer cannot find the hard drive. If the hard drive is your boot
device, ensure that the drive is installed, properly seated, and partitioned as a boot device.
NO BOOT SECTOR ON HARD DRIVE — The operating system may be corrupted. See “
Contacting Dell
.”
NO TIMER TICK INTERRUPT — A chip on the system board may be malfunctioning. Run the System Set
tests in the Dell Diagnostics. See “
Dell Diagnostics
.”
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN — You have too many
programs open. Close all windows and open the program that you want to use.
book.book Page 62 Thursday, September 22, 2005 8:08 AM