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Solving Problems 63
OPERATING SYSTEM NOT FOUND — Reinstall the hard drive (see "Hard Drive" on page 83). If the problem
persists, see “
Contacting Dell
.”
OPTIONAL ROM BAD CHECKSUM — The optional ROM apparently failed. See “
Contacting Dell
.”
A REQUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential
file. Remove and then reinstall the program.
1
Click the
Start
button and click
Control Panel
.
2
Click
Add or Remove Programs
.
3
Select the program you want to remove.
4
Click
Remove
or
Change/Remove
and follow the prompts on the screen.
5
See the program documentation for installation instructions.
SECTOR NOT FOUND — The operating system cannot locate a sector on the hard drive. You may have a
defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the
file structure on the hard drive. See the “
Windows Help and Support Center
” for instructions. If a large
number of sectors are defective, back up the data (if possible), and then reformat the hard drive.
SEEK ERROR — The operating system cannot find a specific track on the hard drive.
SHUTDOWN FAILURE — A chip on the system board may be malfunctioning. Run the System Set tests in
the Dell Diagnostics. See “
Dell Diagnostics
.”
TIME-OF-DAY CLOCK LOST POWER —
System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the
system setup program. Then immediately exit the program. See “Using the System Setup Program.” If the
message reappears, contact Dell.
See “
Contacting Dell.”
TIME-OF-DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may
require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem
persists, contact Dell. See “
Contacting Dell
.”
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM — The time or date stored in the system
setup program does not match the system clock. Correct the settings for the Date and Time options.
See
“Using the System Setup Program
.”
If the message reappears, contact Dell.
See “
Contacting Dell
.”
TIMER CHIP COUNTER 2 FAILED — A chip on the system board may be malfunctioning. Run the System
Set tests in the Dell Diagnostics. See “
Dell Diagnostics
.”
UNEXPECTED INTERRUPT IN PROTECTED MODE — The keyboard controller may be malfunctioning, or a
memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the
Dell Diagnostics. See “
Dell Diagnostics
.”
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.
WARNING: BATTERY IS CRITICALLY LOW — The battery is running out of charge. Replace the battery, or
connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the
computer.
book.book Page 63 Thursday, September 22, 2005 8:08 AM