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Solving Problems
If the power light is off — The computer is
either turned off or is not receiving power.
Remove the AC adapter and try turning on •
the computer with only the battery.
Remove the battery and try turning on the •
computer with only the AC adapter.
Check both ends of the AC adapter cable •
connections. Ensure that the light on the
AC adapter is on. If the light is not on,
try plugging the AC adapter into another
electrical outlet.
If the power light is solid white and the computer
is not responding — The display may not be
responding. Press the power button until the
computer turns off and then turn it back on. If the
problem persists, see the Dell Technology Guide at
support.dell.com.
If the power light is blinking white — The
computer is in standby mode. Press a key on
the keyboard, move the pointer using the touch
pad or a connected mouse, or press the power
button to resume normal operation.
If you encounter interference that hinders
reception on your computer — An unwanted
signal is creating interference by interrupting or
blocking other signals. Some possible causes of
interference are:
power, keyboard, and mouse extension cables•
too many devices connected to a power strip•
multiple power strips connected to the same •
electrical outlet