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Getting Help
Technical Support and Customer
Service
Dell’s support service is available to
answer your questions about Dell hardware. Our
support staff use computer‑based diagnostics to
provide fast, accurate answers.
To contact Dell’s support service, see “Before
You Call” on page 57 and then see the
contact information for your region or go to
support.dell.com.
DellConnect
™
DellConnect is a simple online access tool that
allows a Dell service and support associate to
access your computer through a broadband
connection, diagnose your problem and repair it
all under your supervision. For more information,
go to support.dell.com and click DellConnect.