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Check for multiple instances of the printer installed on your computer.
In Windows XP, click Start Control Panel Printers and Other Hardware Printers and
Faxes.
In Windows 2000, click Start Settings Printers.
1.
Check for multiple objects for your printer.2.
Print a job to each of these print objects to see which printer is active.3.
Set that print object as the default printer by right-clicking the printer icon and selecting Set as
Default Printer.
4.
Delete the other copies of the print object by right-clicking the printer name and selecting Delete.
To prevent multiple instances of the printer in your Printers folder, make sure you always plug the
USB cable back into the same USB port that was originally used for the printer. Also, do not install
printer drivers multiple times from the Drivers and Utilities CD.
5.
Printer Problems
Ensure the printer power cable is firmly connected to the printer and the electrical
outlet.
Determine if the printer has been held or paused.
In Windows XP, click Start Control Panel Printers and Other Hardware Printers and
Faxes.
In Windows 2000, click Start Settings Printers.
1.
Right-click the printer icon.2.
Make sure Pause Printing is not selected. If Pause Printing is selected, click it to clear the option.3.
Check for blinking lights on the printer.
For more information, see Error Messages.