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Using the Dell All-In-One Center.
Scan Mode.
Make sure the document or photo is loaded correctly on the scanner glass.
For more information, see Loading Original Documents on the Scanner Glass.
Make sure the scanner glass is clean.
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Faxing Problems
Make sure you turned on both your printer and your computer and the USB cable is
properly inserted.
Ensure the computer is connected to an active analog telephone line.
Using the fax function requires a phone connection to the fax modem in your computer.
When using DSL broadband service, make sure you have a DSL filter installed on your phone cord.
Contact your Internet Service Provider for more information.
Make sure your computer is not connected to the Internet by dial-up modem when trying to fax.
When using an external modem, make sure it is turned on and it is correctly connected
to your computer.
Send the original document one page at a time when the printer memory is full.
Images of the original document are temporarily stored in the printer memory when you scan them for
faxing. More printer memory is used when faxing multiple-page documents or when sending a fax with
attachments. Faxing may become slow or freeze if the printer memory becomes full.
Check the ink levels, and install new cartridges if necessary when the printer receives a
blank fax.