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Troubleshooting 79
c When the printer software installation screen appears, click Install or Install Now.
d Follow the instructions on your screen to complete the installation.
Printer Problems
ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND
THE ELECTRICAL OUTLET.
DETERMINE IF THE PRINTER HAS BEEN HELD OR PAUSED
Windows XP
1 Click Start→ Control Panels→ Printers and Other Hardware→Printers and Faxes.
2 Double-click Dell Photo AIO Printer 962, and then click Printer.
3 Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click
it to deselect the option.
Windows 2000
1 Click Start→Settings→Printers.
2 Double-click Dell Photo AIO Printer 962, and then click Printer.
3 Make sure a check mark is not next to Pause Printing. If a check mark is next to Pause Printing, click
Pause Printing to deselect it.
CHECK FOR FLASHING LIGHTS ON THE PRINTER — For more information, see "Error
Messages and Lights" on page 84.
ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER
AND TAPE FROM EACH CARTRIDGE.
MAKE SURE YOU LOADED THE PAPER CORRECTLY — For more information, see "Loading
Paper" on page 34.