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Troubleshooting 101
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Dell Support Center
The Dell Support Center provides service, support and system-specific
information. To obtain detailed information about Dell Support Center and
the available support tools, go to the Consumer Services Home Page at
www.dell.com/services.
Systems purchased on June 26, 2007 and later are pre-installed with Dell
Support Center..
Systems purchased prior to June 26, 2007 can obtain Dell Support Center by
downloading the program from www.support.dell.com/dellsupportcenter.
Tab Function
Results Displays the results of the test and any
error conditions encountered.
Errors Displays error conditions encountered,
error codes, and the problem description.
Help Describes the test and any requirements
for running the test.
Configuration Displays your hardware configuration for
the selected device.
The Dell Diagnostics obtains
configuration information for all devices
from system setup, memory, and various
internal tests, and it displays the
information in the device list in the
left pane of the screen. The device list
may not display the names of all the
components installed on your computer or
all devices attached to your computer.
Parameters Allows you to customize the test by
changing the test settings.