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Getting Help 171
You can access Dell Support through the following websites and e-mail
addresses:
• Dell Support websites
support.dell.com
support.jp.dell.com
(Japan only)
support.euro.dell.com
(Europe only)
• Dell Support e-mail addresses
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com
(Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses
apmarketing@dell.com
(Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user:
anonymous
, and use your e-mail address as your password.
AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to
the questions most frequently asked by Dell customers about their portable
and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the
subjects that correspond to your questions. For the telephone number to call
for your region, see "Contacting Dell" on page 175.