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70 Solving Problems
TIME-OF-DAY CLOCK LOST POWER —
System configuration settings are corrupted. Connect your computer
to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the
system setup program. Then immediately exit the program. See "Using the System Setup Program" on
page 139. If the message reappears, contact Dell.
See "Contacting Dell" on page 109.
TIME-OF-DAY CLOCK STOPPED — The reserve battery that supports the system configuration settings may
require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem
persists, contact Dell. See "Contacting Dell" on page 109.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP PROGRAM — The time or date stored in the system
setup program does not match the system clock. Correct the settings for the Date and Time options. See
"Using the System Setup Program" on page 139
.
TIMER CHIP COUNTER 2 FAILED — A chip on the system board may be malfunctioning. Run the System
Set tests in the Dell Diagnostics (see page 61).
UNEXPECTED INTERRUPT IN PROTECTED MODE — The keyboard controller may be malfunctioning, or a
memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the
Dell Diagnostics (see page 61).
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.
WARNING: BATTERY IS CRITICALLY LOW — The battery is running out of charge. Replace the battery, or
connect the computer to an electrical outlet. Otherwise, activate hibernate mode or shut down the
computer.
ExpressCard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
C
HECK THE EXPRESSCARD —
Ensure that the ExpressCard is properly inserted into the connector.
ENSURE THAT THE CARD IS RECOGNIZED BY WINDOWS —
Double-click the
Safely Remove Hardware
icon in
the Windows taskbar. Ensure that the card is listed.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED EXPRESSCARD —
Contact Dell.
See "Contacting Dell" on
page 109.
IF YOU HAVE PROBLEMS WITH AN EXPRESSCARD NOT PROVIDED BY DELL —
Contact the ExpressCard
manufacturer.
Keyboard Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you
attach an external keyboard, the integrated keyboard remains fully functional.