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26 System Information Guide
www.dell.com | support.euro.dell.com
6 Press any key to start the Dell Diagnostics from the Diagnostics utility
partition on your hard drive.
7 After the Dell Diagnostics loads and the Main Menu screen appears,
click the button for the option you want.
NOTE: The service tag
for your computer is
located in the title bar of
each screen.
8
If a problem is encountered during a test, a message appears,
displaying the error code and a description of the problem. Write
down the error code and problem description and follow the
instructions on the screen. If you cannot resolve the error condition,
contact Dell (see “Getting Help” in your User’s Guide for the
appropriate contact information).
Option Function
Express Test Performs a quick test of devices. The test typically takes 10 to
20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
Extended Test Performs a thorough check of devices. The test typically takes
1 hour or more and requires you to answer questions
periodically.
Custom Test Tests a specific device. You can customize the tests to be run.
Symptom Tree Allows you to select tests based on a symptom of the problem
you are experiencing. The option lists the most common
symptoms.