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Reinstalling Software 77
If Device Driver Rollback does not resolve the problem, then use System
Restore (see "Restoring Your Operating System" on page 78) to return your
computer to the operating state that existed before you installed the new
driver.
1
With the Windows desktop displayed, insert the
Drivers and Utilities
media.
If this is your first time to use the
Drivers and Utilities
media, go to step 2.
If not, go to step 5.
2
When the
Drivers and Utilities
media installation program starts, follow
the prompts on the screen.
3
When the
InstallShield Wizard Complete
window appears, remove the
Drivers and Utilities
media and click
Finish
to restart the computer.
4
When you see the Windows desktop, reinsert the
Drivers and Utilities
media.
5
At the
Welcome Dell System Owner
screen, click
Next
.
NOTE: The Drivers and Utilities
media displays drivers only for hardware that came
installed in your computer. If you installed additional hardware, the drivers for the
new hardware might not be displayed by the Drivers and Utilities media. If those
drivers are not displayed, exit the Drivers and Utilities program. For drivers
information, see the documentation that came with the device.
A message stating that the
Drivers and Utilities
media is detecting
hardware in your computer appears.
The drivers that are used by your computer are automatically displayed in
the
My Drivers—The
Drivers and Utilities
media has identified these
components in your system
window.
6
Click the driver that you want to reinstall and follow the instructions on
the screen.
If a particular driver is not listed, then that driver is not required by your
operating system.