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Contents 9
E-Mail, Modem, and Internet Problems . . . . . . . . 125
Error Messages
. . . . . . . . . . . . . . . . . . . . . 127
ExpressCard Problems
. . . . . . . . . . . . . . . . . 132
IEEE 1394 Device Problems
. . . . . . . . . . . . . . . 133
Keyboard Problems
. . . . . . . . . . . . . . . . . . . 133
External Keyboard problems
. . . . . . . . . . . . 133
Unexpected characters
. . . . . . . . . . . . . . 134
Lockups and Software Problems
. . . . . . . . . . . . 135
The computer does not start
. . . . . . . . . . . . 135
The computer stops responding
. . . . . . . . . . 135
A program stops responding or crashes
repeatedly
. . . . . . . . . . . . . . . . . . . . . 135
A program is designed for an earlier
Microsoft
®
Windows
®
operating system . . . . . 136
A solid blue screen appears
. . . . . . . . . . . . 136
Dell MediaDirect problems
. . . . . . . . . . . . 136
Other software problems
. . . . . . . . . . . . . 137
Memory Problems
. . . . . . . . . . . . . . . . . . . . 138
Network Problems
. . . . . . . . . . . . . . . . . . . 139
Mobile Broadband (Wireless Wide Area
Network [WWAN])
. . . . . . . . . . . . . . . . . 139
Power Problems
. . . . . . . . . . . . . . . . . . . . . 140
Printer Problems . . . . . . . . . . . . . . . . . . . . 141
Scanner Problems
. . . . . . . . . . . . . . . . . . . . 142
book.book Page 9 Wednesday, September 16, 2009 11:12 AM