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• “Printer is printing blank pages” on page 80
• “Printer is busy or does not respond” on page 80
• “Cannot delete documents from the print queue” on page 81
• “Cannot print through USB” on page 81
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the printer control panel, press .
2 Press the arrow buttons to scroll to Defaults, and then press .
3 Press the arrow buttons to scroll to Set Defaults, and then press .
4 Press the arrow buttons to scroll to Use Factory, and then press .
5 Complete the initial printer setup.
CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF YOU CANNOT READ THE CURRENT
LANGUAGE
)
1 Turn the printer off.
2 Press and hold down and , and then press to turn the printer on.
The printer resets and starts the initial printer setup.
3 Complete the initial printer setup.
Printhead error
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
REMOVE AND REINSERT THE PRINTHEAD
1 Open the printer and lift the latch.
Troubleshooting
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