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Wi-Fi indicator light is not lit
C
HECK POWER
If the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the following:
• Make sure the printer is plugged in and turned on.
• Make sure the printer is plugged into a working outlet.
• If the printer is plugged into a power strip, make sure it is turned on and working.
Wi-Fi indicator light is green but the printer does not print
(Windows only)
If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the
printer does not print, then try one or more of the following:
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless
Setup Successful screen.
ENABLE THE PRINTER
Confirm that the printer is enabled:
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Right-click the new printer; from the menu, select Use Printer Online.
5 Close the Printers or Printers and Faxes window and try printing again.
SELECT THE WIRELESS PRINTER
You may need to select the wireless printer from your computer to use the printer wirelessly.
1 Click , or click Start and then click Run.
2 In the Start Search or Run box, type control printers.
3 Press Enter, or click OK.
The printer folder opens.
4 Right-click the printer in the folder with the matching name and model number followed by ”(Network).”
5 Select Use Printer Online from the menu.
6 Close the Printers or Printers and Faxes window and try printing again.
Troubleshooting
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