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Diagnostic Utilities 25
For instructions on how to format the command line and display the version
number of COMDUMP, just type:
COMDUMP [Enter]
Once in COMDUMP, the raw (untranslated) data received from the controller is
displayed. Normally, data is displayed at a constant rate only when the
touchscreen is touched.
The baud rate can be changed by pressing [SPACE]. This cycles through all
available baud rates. Change the baud rate until something displays. You can
press the [M] key to toggle Hex and ASCII display modes. Try different
combinations of [SPACE] and [M] until the data is recognizable. If you are not
familiar with your controller, Elo Technical Support can help you interpret the
displays. The IntelliTouch Product Manual, AccuTouch Product Manual, and the
controller technical reference manuals also detail the data formats.
If no data is transmitted on touch, or if data is transmitted when the touchscreen is
not touched (either continuously or intermittently), you may have a hardware
problem. See the IntelliTouch Product Manual or the AccuTouch Product Manual
for hardware troubleshooting information. Contact Elo Technical Support if you
believe you have a hardware problem.
SAWDUMP
SAWDUMP.EXE displays the firmware revision level, results of power-on
diagnostics, signal gain values, and can capture further signal information into a
.SWV file for analysis by Elo Technical Support. SAWDUMP works only with
IntelliTouch controllers with 2.2 firmware or later (E281-2310, E281A-4002, or
E281-4035).
To run SAWDUMP, type the following at the DOS prompt:
SAWDUMP [Enter]
and follow the on-screen instructions.