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Using the Head Cleaning Utility
1. Make sure the printer is turned on but
not printing, and the
B black and
A color ink out lights are off.
2. Start an application and open a
document.
3. Access the printer settings dialog box as
described in “Printing with Windows”
on page 13 or “Printing with a
Macintosh” on page 16.
4. Click the Utility tab (Windows) or the
Utility icon (Macintosh). You see
the Utility menu.
5. Click the Head Cleaning icon.
Follow the instructions on the screen to clean the print head. Cleaning takes a
little over a minute, during which the printer makes some noise and the
P power
light flashes.
Never turn off the printer while the
P
power light is flashing,
unless the printer hasn’t moved or made noise for more than
5 minutes.
6. When the
P power light stops flashing, run a nozzle check to test the results and
reset the cleaning cycle.
Make sure paper is loaded in the printer and click Print nozzle check pattern
(Windows) or Confirmation (Macintosh). Then click Next. The nozzle check
pattern prints on your printer; see “Examining the Nozzle Check Pattern” on
page 30 for details.
7. If the nozzle check pattern is filled in completely, click Finish.
If the pattern is missing dots, click Clean to clean again. If you don’t see any
improvement in the print quality after cleaning two or three times, check the
solutions in “Problems Getting Good Print Quality” on page 42.
Head Cleaning utility