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Printing
The printer does not print.
l
The
ON LINE
light is off.
Press the ON LINE button to put the printer on line.
l
The ON
LINE
light is on but nothing is printed.
Check that the software is installed properly for your
printer. Check the software’s printer settings.
Check both ends of the interface cable between the printer
and the computer. Make sure your interface cable meets
both the printer and computer specifications.
l
The
PAPER OUT
light is on.
Load paper in the printer.
l The printer sounds like it is printing, but nothing is printed.
The ribbon cartridge may not be installed properly. See the
section on ribbon installation in Chapter 1.
The ribbon may be worn out. Replace the ribbon cartridge.
l
The printer makes a strange noise, the buzzer sounds several
times, and the printer stops abruptly.
Turn off the printer and check for paper jams or other
problems. If the printer still does not print correctly, contact
your dealer or a qualified service person.
l The ON LINE light is flickering but the printer does not print, or
it stops printing abruptly.
The print head is overheated. Wait a few minutes; the
printer resumes printing automatically when the print head
cools.
64
Troubleshooting