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Troubleshooting > When You Suspect a Problem
When the indicators provide no help
• No images appear (Nothing is displayed) s P. 4 6
• No images appear (Messages are displayed 1) s P. 4 7
• No images appear (Messages are displayed 2) s P. 4 7
• Image is out of focus (unclear) s P. 4 8
• Vertical stripes appear in the image s P. 4 9
• Image is distorted / Image contains interference s P. 4 9
• Only part of the image is displayed (large/small) s P. 5 0
• Image colours are poor, tinted green or tinted red/purple s P. 5 1
• Image is dark s P. 5 2
• No sound can be heard s P. 5 2
• The remote control does not work s P. 5 3
• The power does not turn off (after the [Power] button is pressed) s P. 5 3
f No images appear (Nothing is displayed)
• Was the power turned off and then straight
back on again?
After the power has been switched off and the projector is in cool-down
mode, the [Power] button will not work.
• Has a Sleep Mode interval (5, 10 or 30
minutes) been set ?
When a Sleep Mode interval has been set, the lamp cuts out after no
operations have been carried out for the set time (5, 10 or 30 minutes).
The power indicator lights orange at this time. ([Menu] button → "Setting"
→ "Sleep Mode") s "Setting menu" P.38
• Has the image brightness been adjusted
correctly? ([Menu] button → "Image" →
"Picture Quality" → "Brightness")
s "Image menu" P.35
• Is the projected image completely black?
Some images being displayed, including some screen savers, may be
completely black.
• Is A/V Mute activated?
s "A/V Mute" P.28
• Have you pressed the [Power] button?
s "Turning on the Projector" P.20
• Try resetting all of the current settings.
s "Reset menu" P.42
• Is an image signal being input?
Check if a picture signal is being input.
Set the "Message" option to "ON" in the "Setting" → "Display" →
"Message" configuration menu, in order to view the picture signal
information. s "Setting menu" P.38