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37
Solving Problems
This chapter gives you the basics for diagnosing and solving printer problems.
First see “Diagnosing Printer Problems” on page 39 to help determine what the cause
of the problem may be. Refer to the pictures on page 38 if you need help identifying
parts of the printer.
Tip: It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
Then see these sections for solutions:
■
“Setup and Software Installation Problems” on page 41
■
“Printer Problems” on page 42
■
“Print Quality Problems” on page 43
■
“Paper Feeding Problems” on page 45
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“Miscellaneous Printout Problems” on page 45
■
“Uninstalling and Reinstalling Printer Software” on page 47
■
“Where To Get Help” on page 48