Filter
Top Products
Problems and Solutions
This chapter discusses problems you may encounter and their likely
solutions.
This section lists possible problems and likely solutions. For
additional information, see “Where to Get Help” on the inside front
cover of this guide.
The printer does not print
l Be sure that the printer is turned on and the POWER light is on.
If the printer is turned on but
the POWER
light is not on, check
to see that the printer is fully plugged in and that the electrical
outlet is also turned on.
l
Be sure that the
ON LINE
light is on. If it is
not on,
press
the ON
LINE
button.
l
Be sure
that
the printer is connected to the computer. Check
both ends of the cable between the printer and
the
computer.
l
Be sure that the printer is not out of paper. (The
PAPER OUT
light should be off.)
If the printer still does not print, disconnect the printer from the
computer and try the self test described in Chapter
1.
If
the
self test
works properly,
the
printer is working, and the problem probably
lies in the computer, the software, or
the
cable. If the self test does
not work, contact the store where you purchased your printer or
call the Epson toll-free number.
4-2
Troubleshooting and Maintenance